Privacy Policy
Effective Date: 28 May 2026 · Last Updated: 28 May 2026
Kenzo Infosystems Private Limited ("Kenzo", "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website at kenzoinfosystems.com (the "Site") and our services. It is prepared in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules") issued thereunder.
1. Information We Collect
We collect the following categories of information:
a. Information You Provide Directly
- Contact details — name, business email address, phone number, company name, and city when you submit an enquiry or contact form.
- Communication records — messages, queries, and feedback you send us.
- Career applications — resume, work history, and relevant professional information when you apply for a position.
b. Information Collected Automatically
- Log data — IP address, browser type, pages visited, referral URL, and timestamps.
- Device information — hardware model, operating system version, and unique device identifiers.
- Cookies and similar technologies — session cookies and analytics cookies as described in Section 6.
c. Sensitive Personal Data or Information (SPDI)
We do not collect Sensitive Personal Data or Information as defined under the SPDI Rules (e.g., passwords, financial information, health data) unless explicitly required for a specific engagement, in which case separate consent will be obtained.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiries and provide information about our services.
- To process and manage business proposals, engagements, and contracts.
- To send service-related communications, updates, and newsletters (with your consent).
- To evaluate job applications and manage recruitment processes.
- To improve the functionality, content, and user experience of our Site.
- To comply with legal obligations under applicable Indian law.
- To detect, prevent, and address technical issues, fraud, or security threats.
We will not use your personal information for any purpose other than those stated above without obtaining your prior consent.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers — trusted third-party vendors who assist us in operating our Site, conducting our business, or servicing you, subject to confidentiality obligations.
- Technology partners — OEM and cloud partners (e.g., AWS, Microsoft) where necessary to deliver agreed IT services.
- Legal and regulatory authorities — government bodies, courts, or law enforcement agencies where required by applicable Indian law or lawful process.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to equivalent privacy protections.
4. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact and enquiry data is generally retained for a period of three (3) years from the date of last interaction, unless a longer retention period is required by law or contractual obligation.
5. Data Security
We implement reasonable security practices and procedures as mandated under the SPDI Rules, including administrative, technical, and physical safeguards designed to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:
- Encryption of data in transit using industry-standard TLS protocols.
- Access controls limiting data access to authorised personnel on a need-to-know basis.
- Regular internal reviews of data collection, storage, and processing practices.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Cookies
Our Site uses cookies — small text files placed on your device — to enhance your browsing experience and collect analytical data. We use:
- Essential cookies — required for the Site to function properly.
- Analytics cookies — to understand how visitors interact with our Site (e.g., Google Analytics with IP anonymisation enabled).
You may disable cookies through your browser settings; however, some features of the Site may not function correctly if cookies are disabled.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Site and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
9. Your Rights
Under applicable Indian law, you have the right to:
- Access and review the personal information we hold about you.
- Correct inaccurate or incomplete personal information.
- Withdraw consent to the processing of your personal information at any time.
- Request deletion of your personal information, subject to our legal and contractual obligations.
To exercise any of these rights, please contact our Grievance Officer (see Section 11). We will respond to verified requests within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
© 2026 Kenzo Infosystems Private Limited. All rights reserved.